§01 Our Commitment to Copyright Protection
Rakett LLC is committed to protecting the intellectual property rights of copyright holders and to ensuring that our Services are not used as a platform for copyright infringement. We have implemented procedures pursuant to the Digital Millennium Copyright Act (DMCA) to enable copyright owners to report alleged infringement of their works.
Where Rakett LLC stores or transmits user-generated content, we claim the safe harbor protections afforded by 17 U.S.C. § 512 as an Online Service Provider (OSP), provided we comply with the DMCA's procedural requirements — including this policy and the designation of a registered copyright agent with the U.S. Copyright Office.
We will respond to notices of alleged copyright infringement that comply with the DMCA and other applicable intellectual property laws, and our policy is to terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
§02 Designated Copyright Agent
Rakett LLC has designated the following agent to receive notifications of claimed copyright infringement pursuant to 17 U.S.C. § 512(c)(2):
Rakett LLC — Copyright / DMCA Department
20422 Schoenborn St
Winnetka, CA 91306
United States of America
Email (preferred): dmca@rakettllc.com
Legal matters: legal@rakettllc.com
This agent is registered with the U.S. Copyright Office in compliance with 17 U.S.C. § 512(c)(2). Only DMCA-related notices should be sent to this agent. Other inquiries, including general legal matters and support requests, should be directed to the appropriate contact in Section 12.
Email is the fastest and preferred method of contact for DMCA notices. Physical mail may result in processing delays.
§03 How to Submit a Copyright Infringement Notice
If you believe that content available on or through our Services infringes one or more of your copyrights, you (or your authorized agent) may submit a written notification of claimed infringement to our Designated Agent at dmca@rakettllc.com.
Your notice must satisfy all of the requirements set forth in 17 U.S.C. § 512(c)(3) and must include all the elements listed in Section 4 below. Notices that fail to comply with all statutory requirements may not be acted upon.
Please note that Rakett LLC cannot provide legal advice. If you are uncertain whether material on our Services infringes your copyright, we recommend consulting with an intellectual property attorney before submitting a notice.
§04 Required Elements of a Valid DMCA Notice
To be valid under 17 U.S.C. § 512(c)(3), your DMCA takedown notice must include all of the following:
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01Identification of the copyrighted work: A description of the copyrighted work you claim has been infringed. If multiple works are covered by a single notice, a representative list of such works is acceptable.
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02Identification of the infringing material: Sufficient information to identify and locate the allegedly infringing material on our Services, including a specific URL or other information reasonably sufficient to allow us to locate the material.
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03Your contact information: Your full legal name, mailing address, telephone number, and email address so we may contact you regarding your claim.
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04Good faith statement: A statement that you have a good faith belief that use of the copyrighted material in the manner complained of is not authorized by the copyright owner, its agent, or applicable law.
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05Accuracy statement: A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
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06Physical or electronic signature: A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner of the copyright that is allegedly infringed. Typing your full legal name is sufficient for an electronic signature.
Notices that do not include all required elements may be rejected or result in delayed processing. Rakett LLC reserves the right to request additional information before acting on any notice.
§05 Takedown Process & Response Procedure
Upon receipt of a valid and complete DMCA notice, Rakett LLC will follow this process:
§06 Counter-Notice Procedure
If you believe that content you posted was removed or access to it was disabled by mistake or misidentification, you may submit a written counter-notice to our Designated Agent at dmca@rakettllc.com.
Upon receipt of a valid counter-notice, we will promptly notify the complaining party that we may replace the removed material or cease disabling access to it within ten (10) to fourteen (14) business days, unless the complaining party informs us that they have filed an action seeking a court order to restrain the user from engaging in infringing activity. If no such court order is filed within the required period, we may restore the content at our discretion.
§07 Required Elements of a Valid Counter-Notice
To be valid under 17 U.S.C. § 512(g)(3), your counter-notice must include:
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01Identification of the removed material: A description of the material that was removed or to which access was disabled, and the location at which the material appeared before removal (e.g., URL or specific location within the app).
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02Statement under penalty of perjury: A statement, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
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03Your contact information: Your full legal name, mailing address, telephone number, and email address.
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04Consent to jurisdiction: A statement that you consent to the jurisdiction of the Federal District Court for the Central District of California (Los Angeles), and that you will accept service of process from the person who provided the original infringement notice.
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05Physical or electronic signature: Your physical or electronic signature. Typing your full legal name constitutes an electronic signature.
§08 Repeat Infringer Policy
Rakett LLC enforces a strict repeat infringer policy. Users with multiple valid DMCA notices will have their accounts terminated.
In accordance with 17 U.S.C. § 512(i), Rakett LLC has adopted and reasonably implements a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat copyright infringers. A "repeat infringer" is a user who has received two (2) or more valid and non-contested DMCA takedown notices for content they uploaded or posted through our Services.
Rakett LLC reserves the right, in its sole discretion, to terminate an account after even a single instance of alleged infringement if the circumstances warrant such action, including but not limited to large-scale or willful infringement.
We also reserve the right to refuse access to our Services to any person who has used another service to infringe copyrights, where we have reason to believe such infringement will continue on our platform.
§09 Misrepresentation & Liability
Under 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that content or activity is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees incurred by the alleged infringer, the copyright owner (or its licensee), and any service provider such as Rakett LLC that is injured by such misrepresentation.
Rakett LLC reserves the right to seek damages and legal costs from any party who submits fraudulent or bad-faith DMCA notices or counter-notices against us or our users.
§10 International Copyright Matters
While the DMCA is a United States law, Rakett LLC serves users in Europe, Canada, and other jurisdictions. We are committed to respecting copyright law globally, and we encourage rights holders from all countries to use this process to report alleged infringement.
European Union Users
EU copyright holders may also have rights under Directive 2019/790 on copyright in the Digital Single Market (the EU Copyright Directive), including Article 17. We are committed to compliance with applicable EU law as it applies to our European operations and users.
Canadian Users
Canadian copyright holders may submit notices under the Canadian Copyright Act's "notice and notice" regime. We will forward valid notices to the relevant users as required by applicable Canadian law.
For all international notices, please use the contact information in Section 12. We will make reasonable efforts to respond to valid international copyright claims in a manner consistent with applicable local law.
§11 Good Faith & Disclaimer
Rakett LLC's response to DMCA notices is undertaken in good faith and does not constitute a waiver of any legal rights or an admission that any content infringes any intellectual property rights. We do not and cannot adjudicate copyright disputes and reserve the right to seek clarification from any party before taking action.
Rakett LLC will not be liable for any mistakes or errors in responding to DMCA notices, provided that we act in good faith in compliance with applicable law. Restoration of removed content is at our sole discretion and does not constitute a guarantee that the content is non-infringing.
Nothing in this policy constitutes legal advice. Rights holders and users are strongly encouraged to seek the advice of a qualified intellectual property attorney before taking any action under the DMCA.
§12 Contact Information
20422 Schoenborn St
Winnetka, CA 91306
United States
Email (preferred & fastest): dmca@rakettllc.com
For all other inquiries: